U-PULL-AND-PAY VIP CLUB PROGRAM Privacy Policy

Effective Date: January 1, 2023

U-Pull-And-Pay, LLC (“UPAP”), A Pull-A-Part Company and wholly-owned subsidiary of Pull-A-Part, LLC (“PAP”), is committed to protecting the personal information of the members enrolled in its U-Pull-And-Pay VIP Club Membership Program (“the Program” - previously the U-Pull-&-Pay Parts Perks Rewards Program). Accordingly, UPAP takes precautionary measures to safeguard personal information and to comply with all applicable federal and state privacy laws. U-Pull-&-Pay Indianapolis and U-Pull-&-Pay Louisville stores are independently owned and operated locations (not owned by Pull-A-Part, LLC) and are not part of the VIP Club Membership Program.

1. Account Registration and Login. To participate in the Program, users (“Program Participants”) will be required to register for a personal account (“Account”). Account registration requires personal information, including full name, zip code, phone number, and age range.
2. Text and Email Notifications. PAP and UPAP may use Program Participants’ personal information to send marketing or promotional communications via email or text message. Personal information may also be used to send communications regarding a Program Participants’ Account. Program Participants who do not wish to receive marketing communications may unsubscribe from any PAP or UPAP email list by clicking on the “unsubscribe” link found at the bottom of any PAP or UPAP marketing email. Program Participants may also unsubscribe from text messaging communications by replying “STOP” to any received PAP or UPAP text message. Once a participant opts-out, a confirmation message is sent to the customer and no future messages are sent.
3. Retention of Personal Information. In general, PAP or UPAP retains Program Participant information indefinitely; however, PAP or UPAP is not obligated to retain Program Participants’ personal information and may delete it at any time. Under Ohio law, when a Program Participant’s Account is cancelled or is otherwise terminated, PAP or UPAP may, but is not obligated to, delete any personal information obtained through a Program Participant’s enrollment in the Program. Following cancellation or termination, PAP or UPAP also reserves the right to continue its use of the personal information in accordance with the terms of this Privacy Policy.
4. Information Security. Keeping Program Participant’s personal information safe is a priority for PAP and UPAP. PAP and UPAP has security mechanisms in place to ensure that each Program Participant’s personal information remains secure. However, Program Participants providing personal information by enrolling in the Program acknowledge and accept the risk of unauthorized access, use, and disclosure of personal information that may occur despite PAP’s or UPAP’s compliance with this Policy and its security guidelines.
5. Accessing and Updating Personal Information. Program Participants wishing to update the information in their Account may do so by visiting a participating PAP or UPAP location or by visiting the PAP website at https://www.pullapart.com/vip-club. PAP manages the VIP Club for both PAP and UPAP customers through its website. Participants requiring assistance related to the VIP Club Program or this Privacy Policy may contact us via the PAP website at: https://www.pullapart.com/faq/faq-category/?CategoryID=About.
6. Modification of this Policy. PAP or UPAP may, at its sole discretion, update the terms of this Privacy Policy. In the event of a change, PAP or UPAP will revise the “Effective Date” located at the top of this Privacy Policy. Program Participants are encouraged to periodically check this Privacy Policy in order to stay informed of any possible modifications.